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Occasional Contributor
Alan
Posts: 5
Registered: 05-24-2010
0 Kudos

Unable to make a notebook changeable after making it read-only in knowledge exchange server

In knowledge exchange server (6.2.2) I ticked the box against a notebook marked 'Do not allow modifications'. That caused a Java NullPointerException but that's probably irrelevant.

 

The problem is that I cannot now untick this box. When I do so, and click on 'Update', I get the error "You do not have permission to change the contents of notebook 'XXX'. Please contact your system administrator."

 

I am the system administrator. If this operation is supposed to be immutable it needs to come with a very clear warning message that the operation cannot be undone.

 

Any ideas?

Employee
Matt Michael
Posts: 4,689
Registered: 05-10-2010
0 Kudos

Re: Unable to make a notebook changeable after making it read-only in knowledge exchange server

Hi Alan,

 

You should be able to un-check that box.  Do you have the Null Pointer Exception stack trace? 

 

Thanks,

Matt

Occasional Contributor
Alan
Posts: 5
Registered: 05-24-2010
0 Kudos

Re: Unable to make a notebook changeable after making it read-only in knowledge exchange server

OK, this is the stack trace that I get every time I make a note readonly and click Update.

 

ERROR 08 Sep 2010 13 13:31:24,869 [Knowledge  Exchange 78 [Admin] thread 1] (?:?) - E0062: You do not have permission to change the contents of notebook 'XXX'. Please contact your system administrator.

ERROR 08 Sep 2010 13 13:31:24,869 [Knowledge  Exchange 78 [Admin] thread 1] (?:?) -E0048: An unexpected server exception has occurred: 'java.lang.NullPointerException'

ERROR 08 Sep 2010 13 13:31:24,869 [Knowledge  Exchange 78 [Admin] thread 1] (?:?) - Stack trace: java.lang.NullPointerException

 at com.metastome.ke.datalayer.dcSessionManager.abortSession(unknown Source)

 at com.metastorm.ke.webadmin.waNotebooksAction.updateNamespaceAbbreviation(unknown Source)

 at com.metastorm.ke.webadmin.waNotebooksAction.access$000(unknown Source)

 at com.metastorm.ke.webadmin.waNotebooksAction$UpdateNotebookHandler.onButtonClicked(unknown Source)

 at com.metastorm.ke.webadmin.waPageAction.perform(unknown Source)

 at com.metastorm.ke.webadmin.waSecurePageAction.perform(unknown Source)

 at com.metastorm.ke.webadmin.wvSession.doGet(unknown Source)

 at com.metastorm.ke.webadmin.wvSession.doPost(unknown Source)

 at com.metastorm.ke.intlayer.icSession.doRequest(unknown Source)

 at com.metastorm.ke.intlayer.icBrowserBasedSession.doRequest(unknown Source)

 at com.metastorm.ke.intlayer.icuserContext$RequestHandler.perform(unknown Source)

 at com.metastorm.ke.datatlayer.dcRunnableTask.run(unknown Source)

 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(unknown Source)

 at java.util.concurrent.ThreadPoolExecutor$Worker.run(unknown Source)

 at com.metastorm.ke.datalayer.dcSessionThread.run(unknown Source)

 

Note that if I then click OK (to acknowledge the exception), browse to another tab and then back to the Detail tab, the modification box is ticked.

 

I'm not too worried about the exception (although I understand it could be a contributing factor), its the inability to untick the modification box that's annoying my users!

Employee
Matt Michael
Posts: 4,689
Registered: 05-10-2010
0 Kudos

Re: Unable to make a notebook changeable after making it read-only in knowledge exchange server

Hi Alan,

 

This issue has been addressed in KE v6.2.2 Hotfix 2.

 

Best Regards,

Matt Michael

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