spacer
cornerspacercorner
Reply
Valued Contributor
Greg
Posts: 178
Registered: 05-19-2010
0 Kudos

Doc search

Hi

 

I have some problem with doc search in support tab.

I'm properly signed in, but it redirects me to login page after click on doc search. after login, there is again support tab instead of possibility to search content in documentation.

I have properly access to partner zone.

 

What could be an issue?

Community Manager
ChuckG
Posts: 20,669
Registered: 05-11-2010
0 Kudos

Re: Doc search

Greg,

I am checking into this for you.  Thanks for letting us know.

 

ChuckG

Visitor
CGoodman
Posts: 1
Registered: 08-05-2010
0 Kudos

Re: Doc search

I'm having the same problem, and didn't see an update to this issue. Is there an update?
Community Manager
jlsmith
Posts: 758
Registered: 05-08-2010
0 Kudos

Re: Doc search

Access to Doc Search as well as the other sites available from the Support page (Customer Zone, Partner Zone, ProVision Support) is only available to those users with a Maintenance & Support contract. If that is the case, your support login needs to be linked to your community login. Once that is done, signing in to the community gives you automatic access to the relevant support site(s).

 

If you think you should have access, please contact communityadmin@metastorm.com.

 

JLSmith  

line spacer line
spacerFollow Metastorm on:
spacer Twitter YouTube Blog iTunes LinkedIn Metastorm Community Central, MC2
spacer Copyright © 2011 OpenText Corporation. All Rights Reserved.spacer About Metastormspacer Privacyspacer Legalspacer Site Mapspacer RSSspacer Contact Us
Microsoft Gold Certified Partner
Powered by Windows Azure
line spacer line