Issue With MBPM 9.0 SR1

[Samir Chatterjee]

Hi All,

I am facing a peculiar problem with the webclient after installation of SR1. I installed SR1 in order to get the process activator. But after the installation, now whenever I am trying to login through Metastorm web client I am receiving error message like “Object reference not set to an instance of an object”.

Can anybody please help ?

The event log logs following –

Event Type: Error

Event Source: Metastorm Web Extensions

Event Category: Metastorm Web Extensions

Event ID: 113

Description:

Error in: http://localhost/metastorm/Default.aspx

Error Message: Object reference not set to an instance of an object.

Stack Trace: at Metastorm.Web.Common.UserOptions.get_Current() at Metastorm.Web.Default.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at Metastorm.Web.BpmPage.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

[Thomas Prinsloo]

Did you run the eworkProcedures.sql script on the db? Also, verify your web.config connections...

[Samir Chatterjee]

Hi Thomas,

Thanks a lot for response.

Yes, I did run the eworkProcedures.sql script.

Can you please elaborate what do you mean by web.config connections? Is it for web.config of Metastorm VD only ?

Mean while I am planning to install SR2, if that can resolve the issue. Please suggest me if I should go for that or not ?

Thanks,

[Thomas Prinsloo]

I had an issue once after installing a SR where the web.config file lost it's customizations, but it was mostly related to SSO configurations. As a start, to hopefully save you some effort - install the new SR, and unless there are specific reasons in the release notes preventing you from installing the SR3 as well, go ahead with that and then hotfixes at your discretion..