Error While downloading attachments.

[GAK]

Hello,

I am receiving the below error while downloading an attachment from Metastorm on some clients only. Any ideas what could prevent the attachment from being downloaded?

Error:

"Unable to Download ReadAttachment.ashx from ea.server.com

Unable to Open this Internet Site. The Requested Site is either unavailable or cannot be found. Please try Again Later"

Thank you

[pdenton]

A bit of Googling shows this to be a reasonably common issue in IE8 with causes that vary from malware to AV software and some plug-ins...

We have not encountered it before however and have no record of it in the support system.

[Ronie]

Hi,

I have something to share about this type of issue. "href" might be an alternative.

SELECT '<a href='''+(SELECT txtUrlInLinksToFolder FROM SystemVariables) +'/ReadAttachment.ashx?AttachmentFile=' +SUBSTRING(att.eKey,35,LEN(att.eKey)-34) +'&AttachmentOwner=' + SUBSTRING(att.eKey,3,31) +'&AttachmentType=Folder'+'''target="_blank")>Open</a>' as URL
,SUBSTRING(att.eKey, 35, LEN(att.eKey)-34) as eFileName
,att2.Inserted
,att2.MailFrom
,att2.MailTo
,att2.MailCC
,att2.MailSubject
,att2.MailBody
,att.eSize
,att.eKey
FROM eAttachment att WITH(NOLOCK)
INNER JOIN Attachments att2 WITH(NOLOCK)
ON att.eKey = att2.eKey
WHERE SUBSTRING(att.eKey,3,31) = @FolderId
AND LEFT(att.eKey,1)='0'

[Ronie]

You can try adding additional column on the grid just like from the attachment.

Please let me know if it works.